elase.com
I made this because your follow-up path looks fixable, not because your site needs a redesign.
Chris here. I looked at your Instagram profile and elase.com because I am testing a small response system for businesses like Elase Medical Spa - St. Pete. This is not an ad pitch or a website redesign. It is the part after someone reaches out, before they drift to the next option.
What I found on your public site
I found phone and email, but not an obvious text-back path.
That means a late-night inquiry can sit until someone checks the form, inbox, or missed call log. The fix is not more traffic. It is the first useful reply.
(727)%20620-2977 / stpete@elase.com
The Gravity Forms form is a base, but I would not trust it alone.
I could not verify that it reliably captures a phone number for immediate follow-up. Phone is the channel I would use to move the lead while they are still actively shopping.
Visible fields were thin or unclear
What I would wire up first
One text-back flow. Prospect submits or asks about a treatment, they get a human-sounding text within 60 seconds, it asks treatment, timing, and pricing intent, then your team gets a clean booking-ready summary.
Current inquiry
What this is not:
Not an ad campaign. Not a new CRM. Not a website rebuild. Not a 3-month project.
The first version is one intake path, one text-back, one lead log, and one clean handoff to whoever follows up.
If this is close, reply to my DM with "walkthrough" and I will map the exact first flow against your current site. No pressure, no long sales call. I just wanted you to see the thing instead of hearing a vague pitch.